There was some indication by the Government on 10th May that some hospitality business could open in July and that restrictions in general, will be eased.
We are working hard to ensure both our holidaymakers and owners achieve the best possible outcome from the current unprecedented situation. To achieve this, we have adopted the same policy as many other agents in our industry. Therefore, at present, we are moving guests with original bookings within the next ten weeks, up until 20th July 2020. Any bookings past this date, will for the present time, remain in place.

What do I do if you have a final balance outstanding or due shortly?

We are asking if you would consider paying your final balance when it is due to enable property owners to pay mortgages, utility bills and maintain their properties ready for your stay. If the ban is still in place when you are due to travel, you can then re-schedule your visit to a new date (for which we are waiving our standard administration fee).

What do I do if I’m travelling from outside the UK?
What do I do if I have guests in my party that are at risk?

In both cases, we urge you to claim on your travel insurance; if you do not have travel insurance, then we are also offering you the opportunity to move to an alternative date.

Please note:  We are not currently offering any changes of dates for bookings from 20th July at present, until such time the Government confirms that the current travel ban will still be in force.  Due to the current circumstances our telpehone lines remain closed, please email us with your request for date changes.  We are doing our very best to answer every email within 48 hours.

Thank you.

Best wishes

The House Parties Team

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